Frequently Asked Questions


How do I get started?

A couple of ways to get started. You can call the office anytime at 352-212-7435 and leave a message for a return phone call within 2 business days. You may also complete the information form on the ‘Contact Us’ page and we will reply via email or phone within 2 business days.

Are their age requirements for counseling?

Our current focus is on teens (13+) and adults. We are not currently treating new clients below age 12, but we are hoping to expand our ages in the future.

What health insurances do you accept?

Rising Tide Therapy is currently contracted with Florida Blue (In-state, out-of-state and Federal programs), United Healthcare (Optum, BIND, Golden Rule), Oscar Health, Tricare East and Medicare.

If you have another health insurance not listed above, we will gladly provide you with a detailed statement that will allow you to submit a claim for reimbursement.

We do not accept Florida Medicaid or Community Health Plans.

Rising Tide Therapy also accepts self pay clients.

How long before I will meet my counselor for the first time?

The wait time to see your counselor for the first time can vary depending on their schedule and availability. Typically, you might expect to get an appointment within a couple weeks, but it could be shorter or longer based on their current caseload as well as your own availability.

How long will each sessions last?

Most individual sessions are 1 hour (50 minutes). If the client is a child, these sessions may be 30-45 minutes depending on the child. Couples sessions may be up to 90 minutes.

What happens if I don’t feel there is the right connection between myself and my counselor?

If you feel that you do not match well with your Therapist, we encourage you to let us know. Our priority is your comfort and progress, and we are happy to assist you in finding you a Therapist who better suits your needs.

Where are you located?

Finding our office for the first time might be a bit confusing. Follow these instructions and you’ll arrive just fine:

We are located at 7647 W Gulf to Lake Hwy, Suite 4 in Crystal River. If you are familiar with the area, we are located east of Bowlero Bowling Alley (the old Manatee Lanes Bowling Alley) in a dark brown 2 story building. When you park, look for the double glass doors with NORTH ENTRANCE etched on the door. Just inside this lobby, there is a elevator on the right that you will take to the 2nd floor. Enter through the glass door and our office is located on the left side of the hallway, Suite 4.